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Welcome Care Navigator!
Training Sessions
Tuesdays 8am EST-11am EST or Thursdays 1pm EST- 4pm EST
Who can join?
Any user of this site can join and complete the course.
Care Navigators who complete this course are not required to create a profile but understand you will not be searchable on eCaregivers website.
What does it Cost?
$399 for a virtual 3 hour live-session course with eCaregivers certification at the end.
Benefits of becoming certified ecg navigator?
- Appear in top results in care provider search.
- Feel empowered to assist senior clients and families.
- Learn all site basics to enable full use and can act as client through power of attorney to assist with searching, interviewing, scheduling care, determining care plans, and tracking timesheets and care provider payments.
- Certified eCg Navigators are provided with tools that only agencies have access to today which gives the best value proposition for all parties.
Course overview
3 Hours for course, Pass competency course at the end to become certified, and access to the internet from a computer, laptop, or tablet. Smart phones are not recommended
Market Overview
10 min
eCaregivers
10 min
Intro Site Overview - Mission Statement
5 min
Intro Site Overview - Road Map
10 min
How To Search
20 min
How To Add Client Account
20 min
How to Add Client’s Job Post
10 min
How To Add Care Provider Account
10 min
How To Arrange Video Interview
10 min
How To Run Background Checks
10 min
How To Schedule Care Provider
15 min
How To Use Navigation Menu
15 min
How To Set Up Stripe or HWS Account
10 min
How To Review Reports
5 min
Competency Test
25 min